Acmamall.com featured on Brunei Times
ONLINE shoppers have great offers to look forward to with exclusive offers being served up at www.acmamall.com when using their Standard Chartered Credit Card or eCash Card for purchases.
Read more via their link on Brunei Times.
Free shipping for its books – a first in Singapore and Malaysia
“It is a daring move that we have decided to take, boldly going the way that other big e-Commerce companies have done,” declares Henry Tanaka, Books Product Manager, Acmamall.com.
It has been a long and drawn out discussion with Acmamall.com logistics partners, but Acmamall.com has convinced its partners to lower the shipping charges till year-end.
“We told our logistics partners that if they lower the shipping costs, we will absorb the cost and provide free shipping to our customers, there will definitely be an increase of orders,” explains Cindy Low, Chief Operation Officer, Acmamall.com.
Providing free shipping is a big request that customers want. Currently, Acmamall.com charges a S$5/RM8.50 shipping fee to Singapore and Malaysia customers, but waives the fee above S$80/RM200 spent on books.
Free shipping is commonplace in Acmamall.com. It already provides free shipping for its beauty and floral products.
“Shipping fees gives a negative perception to customers. They want to see the final price without any hidden charges. Now, when you buy a book in Singapore or Malaysia, the price you see is the final price, unless you have a discount code to further lower that price, but there is no longer any shipping charges to consider,” says Tanaka.
Acmamall.com will begin talks with its logistics partners in other countries to work on reducing its shipping charges in due course.
Visit www.acmamall.com to enjoy the free shipping.
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How cheap are books at Acmamall.com? Let our customers tell you
Recently on Malaysia Crunch (http://malaysiacrunch.blogspot.com/), there has been a discussion on whether book titles at Acmamall.com are price competitively against competitors.
The team at Acmamall.com randomly picked a few customers orders and compared them against our reputable and friendly online bookstores, namely Kinokuniya online and Amazon.com (Mph.com.my is currently undergoing renovation) and here are their findings:
Case Study 1:
State | Langkawi, Kedah | |||
Discount used? | NIL | |||
EAN | Title | Acmamall Price MYR | Amazon Price MYR | Kinokuniya MYR |
9780595301621 | Adventures in Indonesia | 36.22 | 51.51 | NA |
9781402210877 | In the Land of Invisible | 54.56 | 52.37 | NA |
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Shipping Charges |
| 8.5 | 17.22 | NA |
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Total |
| 99.28 | 121.10 | NA |
Analysis | Acmamall.com is 18% cheaper than Amazon.com! | |||
Prices are accurate as of 09 Nov 2009 | ||||
Inclusive of all item shipping costs and exchange at USD/MYR = 3.45 |
Case Study 2:
State | Mont Kiara, Kuala Lumpur | |||
Discount | TM Rewards customer gets 30% off | |||
EAN | Title | Acmamall Price MYR | Amazon Price MYR | Kinokuniya MYR |
9780786018116 | Bone Thief | 22.26 | 41.33 | NA |
9780451227683 | Dust to Dust | 25.45 | 44.78 | 32.44 |
9780515141429 | Killing Floor | 31.82 | 51.68 | NA |
9780061252785 | No One Heard Her Scream | 22.26 | 41.33 | 28.38 |
9780061253751 | No One Left to Tell | 22.26 | 41.33 | 28.38 |
9780061253768 | No One Lives Forever | 22.26 | 41.33 | NA |
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Shipping Charges |
| 8.5 | 17.22 | NA |
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Total |
| 154.81 | 279.00 | NA |
Analysis | Acmamall.com is 45% cheaper than Amazon.com! | |||
Prices are accurate as of 09 Nov 2009 | ||||
Inclusive of all item shipping costs and exchange at USD/MYR = 3.45 |
Case Study 3:
State | Johor Baru, Johor | |||
Discount | NIL | |||
EAN | Title | Acmamall Price MYR | Amazon Price MYR | Kinokuniya MYR |
9780671019730 | A Lady of the West | 29.08 | 44.78 | NA |
9780671019709 | After the Night | 29.08 | 44.78 | NA |
9780671019747 | Heart of Fire | 29.08 | 44.78 | NA |
9780671019716 | Shades of Twilight | 29.08 | 44.78 | NA |
9780743444262 | Strangers in the Night | 29.08 | 44.78 | 32.00 |
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Shipping Charges |
| 8.5 | 17.22 | NA |
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Total |
| 153.9 | 241.12 | NA |
Analysis | Acmamall.com is 36% cheaper than Amazon.com! | |||
Prices are accurate as of 09 Nov 2009 | ||||
Inclusive of all item shipping costs and exchange at USD/MYR = 3.45 |
Acmamall.com also provides various discounts to CIMB, HSBC, Maybank and TMRewards customers who benefit more.
What other benefits should customers consider when buying books in Malaysia? From our recent e-Survey on over 1000 customers, we derived the top four reasons:
1. Trustworthiness. A company with 9 years of experience, Acmamall.com is a pioneer and seasoned e-Commerce merchant with 110,000 orders to date.
2. Billed in Ringgit. As you know, you face a cross-border charge by Visa/Mastercard when you shop overseas. But Acmamall.com being Malaysian, you will not face unjust foreign exchange rates and cross-border charges.
3. Multiple friendly payment options. Pay it the Malaysian way! We have Visa, Mastercard, American Express, Paypal, Maybank2u.com Internet Banking, CIMB Clicks and Cheques.
4. Free shipping. Spend above RM200 in books and shipping charges are waived.
Acmamall.com may not be always the cheapest option, but customers at Acmamall.com are smart shoppers. They know when to get a good deal when they see one. And the examples above have shown customers do get good savings when shopping with Acmamall.com.
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Reading more with 700,000 new titles
One million books may seem a lot to the ordinary reader, but at Acmamall.com, our customers are voracious readers. “More books, more books!” is their cry.
Introducing another 700,000 new titles, under the service Special Source. “After months of discussions and integration, we have obtained another source of titles from the
Under this new arrangement, the 700,000 titles will be defined as “SpecialSource” in Acmamall.com, whereby it is considered a different product from the mainstream available titles defined as “Books”.
With these new titles on board, Tanaka feels he can satisfy the reading habits of customers for a good time before they come back asking for more again.
About Acmamall.com
Founded in 2000, Acmamall.com is an online shopping mall selling 1 million books, beauty, apparel and gifts. It operates regionally in
All information here is copyright by Acmamall.com and the relevant media organisations. Please do not reproduce, copy, edit or modify information found in this media center without citing proper sources.
Acmamall.com signs new agreements with HSBC Cards Marketing
“Acmamall.com is proud to work with the HSBC Cards Marketing in both Singapore and Malaysia. They have been very supportive in promoting Acmamall.com via their marketing channels,” cites Henry Tanaka, Product Manager (Books).
“HSBC Cards Marketing is happy to work with Acmamall.com for online promotions. The 35% offer off all book titles is definitely a great deal to our card members. We have received many positive feedbacks from our card members to keep the offers from Acmamall.com coming,” quotes a HSBC Malaysia Cards Marketing spokesperson.
From the positive working relationships built since last year, it looks like Acmamall.com and HSBC will be working long-term together to offer more benefits to HSBC card holders.
From 01 Nov 2009 to 31 Dec 2009, all HSBC card holders will enjoy a 35% off Acmamall.com’s 1 million book titles in the Singapore and Malaysia webstores. Please visit www.acmamall.com/sg/hsbc (Singapore) or www.acmamall.com/my/hsbc (Malaysia) for more information.
All information here is copyright by Acmamall.com and the relevant media organisations. Please do not reproduce, copy, edit or modify information found in this media center without citing proper sources.